Your phone presence is like “stage presence.” If you have it, you are interesting to watch. If you don’t, people find someone else to watch. Here are some keys from a CD’s desk on how to be well-received via phone. (Note: These clues are meant for phone interaction with agents, stylists, production managers, or anyone else you encounter.)
His words . . .
What you say is only half the battle, how you say it is the other half. In other words if we cannot hear you clearly or if you speak too fast it doesn't matter what you say. It seems people often say things in a manner that is directly correlating to a "stream of consciousness". We not only need informative and concise information, but information that can be easily notated in one sentence. Try keeping these three things in mind when making phone calls to industry professionals:
Articulate your words (especially your name) so that we don't have to make you repeat it which wastes both of our time
2.) Be Audible
Make sure you are Audible; speaker phone/ear pieces are not a wise choice; we cannot help but be frustrated when someone calls and it sounds like they are talking to us from across a 30 foot room. Don't be shy, use that strong acting voice you were given and if you aren't normally very loud then FAKE it... Hey you're an actor right!?
3.) Get "To The Point"
Don't waste time (time is money) tell us who you are, why you are calling, and who you are calling for. It is rare that the person that answers the phone is the person you are trying to reach so making that first correspondence as stream-lined as possible will help both of you.
-- Casting Director, Scott Powers
Now that you have the ingredients, practice on your voicemail so that you are prepared and professional when someone important is on the line!